Terms of Service

Last Updated: July 5, 2025

Welcome to Loola AI! These terms of service (“Terms”) apply to your use of the Loola AI website (the “Website”) and Loola AI Mobile App (The “App”), and any services provided through the Website and App, including our AI-powered tutor service (Caalim), our enterprise application for educational institutions (Layli), and our English language learning application (Fariid App) (collectively, the “Services”). The Services are owned and operated by Loola AI Inc. (“Loola,” “we,” “us,” or “our”). By using the Website, the App, or the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website, the App, or the Services.

  1. Description of Services

Loola AI Inc. provides a suite of educational technology services:

  • Caalim is an AI-powered tutoring companion designed to provide personalized learning support available 24/7. Its features include:
    • Math Helper: Snap a photo of any math problem for instant step-by-step solutions.
    • Question Helper: Get clear, concise answers to complex subject questions immediately.
    • Lessons Summarizer: Transform lengthy materials into digestible key points for efficient studying.
    • Quiz Maker: Generate personalized assessments that adapt to learning progress.
  • Layli is an enterprise application for students in schools, universities, and other educational institutions to submit and answer quizzes and homework. It functions as a smart Learning Management System (LMS).
  • Fariid App is an intelligent English language learning application that serves as your AI-powered language coach. Its features include:
    • AI-Powered Conversation: Practice speaking English with smart AI that talks with you like a real person.
    • Self-Paced Learning: Learn English at your own speed, anytime you want.
    • Vocabulary Builder: Quickly learn and remember new English words every day.
    • Adaptive Quizzes: Quizzes that adjust to your level to help you learn better.

The Services are accessible through the Website and the App to users who have created an account. To facilitate certain aspects of our services, we may engage with various partners, including entities like Sifalo and Waafi, who assist in providing specific functionalities or support for our operations.

  1. Registration and User Accounts

To use certain Services, you must create an account on the Website or App and provide us with accurate and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account. You must promptly notify us of any unauthorized use of your account or any other breach of security.

  1. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You are prohibited from using the Services to:

  • Harass, defame, intimidate, or threaten any person;
  • Infringe upon the intellectual property rights of others;
  • Upload or transmit viruses or other malicious code;
  • Interfere with or disrupt the Services or the servers or networks connected to the Services; or
  • Engage in any other activity that we determine, in our sole discretion, to be harmful to us, the Services, or any third party.
  1. Intellectual Property

The Website, the App, and the Services, including all content, software, code, and other materials, are owned by Loola AI Inc. and are protected by intellectual property laws. You may not copy, modify, distribute, or sell any of the content or materials on the Website, the App, or the Services.

  1. Indemnification

You agree to indemnify, defend, and hold Loola AI Inc. and its affiliates, officers, directors, employees, and agents harmless from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, the App, or the Services, your violation of these Terms, or your violation of any rights of another person or entity.

  1. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. LOOLA AI INC. DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

  1. Limitation of Liability

LOOLA AI INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, WHETHER OR NOT LOOLA AI INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  1. Termination

We may terminate your account or your access to the Services at any time and for any reason, including if we believe that you have violated these Terms. You may terminate your account at any time by contacting us.

  1. Changes to the Terms

We may update or revise these Terms from time to time at our sole discretion. We will provide notice of any material changes to these Terms. Your continued use of the Website, the App, or the Services following any such changes constitutes your acceptance of the revised Terms.

  1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any principles of conflicts of law. You agree to submit to the personal jurisdiction of the state and federal courts located in Dover, Delaware for any actions not subject to arbitration.

  1. Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Dover, Delaware, and the decision of the arbitrator shall be final and binding.

  1. Miscellaneous

These Terms constitute the entire agreement between you and Loola AI Inc. with respect to the use of the Website, the App, and the Services. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

We may assign or transfer these Terms, in whole or in part, without restriction. You may not assign or transfer these Terms or any rights granted by these Terms without our prior written consent. Any attempted assignment or transfer without such consent will be null and void. These Terms do not create any agency, partnership, joint venture, or employment relationship, and you may not make any representation on our behalf.

  1. Contact Us

If you have any questions or concerns about these Terms or the Services, please contact us:

  • Email: hello@loola.ai
  • Address: Loola AI Inc., 8 The Grn, Dover, 19901-3618, United States (US)
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